Safe and Responsible Gaming

6lll Responsible Gaming — Your safety is our priority

6lll believes entertainment is only enjoyable when it is in control. For you, we offer deposit limits, self-exclusion, and 24/7 support.

Why is responsible gaming important?

Online gaming is primarily a form of entertainment. However, like any form of entertainment, it is important to keep it in check. At 6lll, we care about the mental and financial wellbeing of every member. That is why we have created a gaming environment where you can set your own limits.

Responsible gaming does not just mean spending less time or less money. It means making conscious decisions about how much time and money you invest in gaming. 6lll helps you make those decisions through various preventive tools and support.

Remember, gaming is never a guaranteed source of income. It is for entertainment only. If at any point you feel gaming is going beyond your control, please contact our support team.

Warning Signs

  • Spending more than your set budget
  • Playing more to chase losses
  • Spending family or work time on gaming
  • Feeling anxious or stressed because of gaming
  • Taking on debt to continue gaming

Our Protection Tools

Self-Exclusion

You can temporarily or long-term exclude yourself from your account. Once self-exclusion is activated, it cannot be reversed before the predetermined period ends, ensuring your protection.

Set Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit limit. If you want to increase a limit, a set waiting period applies, which protects you from making rushed decisions.

Time-Out Break

Take a time-out break from 24 hours up to 30 days. During this time, logging in or placing bets on your account will be completely disabled. This is an effective way to find peace of mind.

Session Time Limit

Set a time limit for each gaming session. Once that time passes, the system will automatically alert you and close the session if needed.

Bet Limits

Limits can also be placed on the amount of each bet and total bet losses. This feature helps you play within a planned budget and avoid excessive losses.

24/7 Support

Our Bengali-language live chat support is always by your side for any issue. Contact us any time, day or night — we are always ready to listen and help.

21+ Age Restriction

Gaming at 6lll is only for those aged 21 and above. This is not a formality — it is our firm commitment. Keeping minors away from gaming is part of our responsibility.

We verify age at registration. If there is any suspicion that a user is a minor, we reserve the right to immediately suspend that account. If there is a minor in your household, keep passwords and parental controls active on your devices.

For those aged 21 and above only

Are you at risk? Ask yourself

Do you often play more to recover money you have lost?
Is gaming causing problems in your daily work, family, or relationships?
Have you borrowed money for gaming or considered doing so?
Are you spending more time or money than you planned?
Do you feel restless or irritable when you cannot play?

If you answered "yes" to any of these, please contact our support team.

How to set limits?

1

Log in to your account

Enter your 6lll account and go to profile settings.

2

Open the "Responsible Gaming" menu

Find the "Responsible Gaming" section within settings.

3

Choose a limit or break

Set whichever you need — deposit limit, session time, bet limit, or time-out.

4

Confirm

Save your changes. Lowering a deposit limit takes effect immediately. If increasing, a waiting period applies.

For self-exclusion, contact us directly via live chat — our team is available 24/7 for support. You can also send a request by email: [email protected]

Tips for healthy gaming habits

  • Set a budget in advance: Decide how much you will spend per session beforehand and stick to it.
  • Set a time limit: Play by the clock. Time passes quickly when you are focused on gaming — use a timer.
  • Do not play to chase losses: Winning and losing are both normal. The urge to play more to recover losses is a sign of a problem.
  • Do not play on emotion: Avoid gaming when you are stressed, angry, or sad.
  • Take regular breaks: Take at least a 10-15 minute break every hour. Get up, walk around, drink some water.
  • Do not make gaming your only entertainment: Spend time with family, friends, and other hobbies.
  • Let your loved ones know: Letting family or friends know about your gaming habits helps maintain transparency.

Where to find support?

You do not have to face a gaming problem alone. Professional support is available beyond 6lll. If you feel gaming is having a negative impact on your life, talk to a family member or close friend and seek advice from a mental health professional.

6lll is always by your side. Our live chat support team is available in Bengali 24/7. If you request self-exclusion or account closure, we will act immediately.

Live Chat Support

24 hours a day, 7 days a week, support in Bengali.

Frequently Asked Questions

Self-exclusion is a feature that lets you block yourself from 6lll for a set period or permanently. To enable it, contact us via live chat or send an email to [email protected]. Once self-exclusion is active, it cannot be cancelled before the specified period ends.

Go to the "Responsible Gaming" section in your account settings to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. However, if you want to increase a limit, a set waiting period applies, which protects you from making rushed decisions.

You can take a time-out break from 24 hours up to 30 days. During this time, no bets or deposits can be made on your account. Once the break period ends, you will be reactivated automatically.

No. 6lll is strictly for those aged 21 and above. Minors are completely prohibited from opening an account or gaming. If a minor has access to a family device, keep your account password-protected and enable parental controls on the device.

First, acknowledge that the problem exists — this is the most important step. Then contact us via the 6lll live chat. We will help you set up self-exclusion or take other protective measures. Also talk to a family member or close friend, and seek professional mental health support if needed.

Yes, you can permanently close your account if you wish. Contact our support team at [email protected] or through live chat. We will process your request promptly and close the account.

Enjoy safe and fun gaming

Play responsibly at 6lll — enjoy the entertainment and keep yourself protected.

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